Valued Utility Customer(s),

We are pleased to announce coming End of February 2021, the Fond du Lac Water Utility will be converting to a new Billing & Payment Program called InvoiceCloud.

- Easy to navigate Customer Portal
- Fast, easy, and safe way to conveniently pay bills online.
- Paperless Billing: Go Paperless to receive bills, reminders, and receipts via email.
- Need a reminder? RemindMe feature adds an alert to your calendar, or also get an email or text when a new bill is ready for you to view & pay.

Note: All existing Click2Gov customers will need to re-register on the InvoiceCloud.

Log in User IDs, Passwords, Payment Methods, Electronic Billing, & AutoPay Enrollments will not transfer over.

Check back soon, for further instruction or email Utility Staff with any questions fdlwater@fdl.wi.gov

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Welcome to the City of Fond du Lac Online Utility Billing. To begin, please login using the Login menu option on the left. You will have access to features such as viewing your account information, updating your contract info, and making payments using a wallet feature with your credit card/bank account information that is stored securely in the wallet.

If you are a first time user, please create a login using the Create New User option on the left. Once your login information has been created, you will need to register and login using the link that is emailed to you.

If you wish to pay your bill without creating a login you can select the menu option to make a One Time Payment (top-left in Nav Bar). You will need your water account number to use this option.